At Digivatic, we are committed to customer satisfaction and offer a fair and transparent refund policy. Please review the following terms carefully.

30-Day Money-Back Guarantee

You have 30 days from the date of purchase to request a full refund or exchange.

Conditions for a Full Refund

We will provide a full refund or exchange under the following conditions:

  • The product key is non-functional and cannot be activated, either online or by phone.

  • You have changed your mind about the purchase and the product key has not yet been used or activated.

Conditions Where a Refund Cannot Be Issued

We are unable to issue a refund if the license code has already been used or activated, as it cannot be resold or issued to another customer.

How to Request a Refund

To start the refund process, please reach out to us using any of the contact methods on our website:

  • Live Chat: For the most prompt assistance.

  • Email

  • Telephone

Important: Please Contact Us First

If you experience any issues with your order, we kindly ask that you contact us directly before raising a dispute with your bank or PayPal. This allows us to resolve the problem much more efficiently and maintain our high standard of service. We are here to help and can typically resolve any concern immediately.

Refund Processing Times

Once your refund is approved, you should expect to receive it within these timeframes:

  • Debit or Credit Card: Within seven business days.

  • PayPal: The refund is typically processed almost instantly.

Our Commitment to You

Digivatic takes pride in providing excellent customer service. Our customers can trust that their software will be successfully activated, and we offer a full money-back guarantee for added assurance. Our team is dedicated to ensuring you have the best shopping experience, from selecting the right product all the way through to post-purchase support. We understand how important reliable software is, and we guarantee the quality of our products. Trust Digivatic for all your software needs and experience unparalleled customer service.

By placing an order on our site, you are confirming that you accept and agree to our Returns & Refund Policy.